{"id":29425,"date":"2025-12-03T12:57:39","date_gmt":"2025-12-03T12:57:39","guid":{"rendered":"https:\/\/negocios.fiberlux.pe\/landings\/contrata-fiberlux-negocios\/?page_id=29425"},"modified":"2026-01-08T22:06:52","modified_gmt":"2026-01-08T22:06:52","slug":"informacion-abonados-y-usuarios","status":"publish","type":"page","link":"https:\/\/negocios.fiberlux.pe\/landings\/contrata-fiberlux-negocios\/informacion-abonados-y-usuarios\/","title":{"rendered":"Informaci\u00f3n a abonados y usuarios"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"29425\" class=\"elementor elementor-29425\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-80e8a95 e-flex e-con-boxed e-con e-parent\" data-id=\"80e8a95\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4562cd3 elementor-hidden-tablet elementor-hidden-mobile elementor-widget 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elementor-element elementor-element-85269bf e-flex e-con-boxed e-con e-parent\" data-id=\"85269bf\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-adc533e elementor-hidden-desktop elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"adc533e\" data-element_type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-left\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"859\" height=\"512\" src=\"https:\/\/negocios.fiberlux.pe\/landings\/contrata-fiberlux-negocios\/wp-content\/uploads\/2025\/12\/banners_Inforesp.png?wsr\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/negocios.fiberlux.pe\/landings\/contrata-fiberlux-negocios\/wp-content\/uploads\/2025\/12\/banners_Inforesp.png 859w, 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data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a5a4a7b elementor-widget elementor-widget-html\" data-id=\"a5a4a7b\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!DOCTYPE html>\r\n<html lang=\"es\">\r\n<head>\r\n<style>\r\n    \/* --- ESTILOS GENERALES --- *\/\r\n    .bento-wrapper {\r\n        font-family: -apple-system, BlinkMacSystemFont, \"Poppins\", Roboto, Helvetica, Arial, sans-serif;\r\n        max-width: 1200px;\r\n        margin: 0 auto;\r\n        padding: 40px 20px;\r\n    }\r\n\r\n    .bento-header {\r\n        text-align: center;\r\n        color: #0f1c3f;\r\n        font-size: 2rem;\r\n        font-weight: 800;\r\n        margin-bottom: 40px;\r\n    }\r\n\r\n    .bento-grid {\r\n        display: grid;\r\n        grid-template-columns: repeat(2, 1fr); \r\n        gap: 24px;\r\n    }\r\n\r\n    \/* --- TARJETAS (CARD) --- *\/\r\n    .bento-card {\r\n        background-color: #f4e6f1; \/* Fondo rosa suave fijo *\/\r\n        border: 1px solid rgba(155, 39, 118, 0.1);\r\n        border-radius: 16px;\r\n        padding: 24px;\r\n        text-decoration: none;\r\n        \r\n        display: flex;\r\n        flex-direction: column;\r\n        justify-content: space-between;\r\n        align-items: flex-start; \/* Alineado a la izquierda *\/\r\n        \r\n        min-height: 180px;\r\n        transition: transform 0.3s ease, box-shadow 0.3s ease, border-color 0.3s ease;\r\n    }\r\n\r\n    \/* --- ESTADO HOVER (Sencillo y Limpio) --- *\/\r\n    .bento-card:hover {\r\n        transform: translateY(-5px); \/* Peque\u00f1a elevaci\u00f3n *\/\r\n        box-shadow: 0 12px 24px rgba(155, 39, 118, 0.2); \/* Sombra morada *\/\r\n        border-color: #9b2776; \/* El borde se pinta de morado intenso *\/\r\n    }\r\n\r\n    \/* --- ICONO --- *\/\r\n    .bento-icon {\r\n        width: 32px; \r\n        height: 32px;\r\n        margin-bottom: 16px;\r\n    }\r\n    \r\n    .bento-icon svg {\r\n        width: 100%;\r\n        height: 100%;\r\n        fill: #9b2776; \/* Icono siempre morado *\/\r\n    }\r\n\r\n    \/* --- TEXTO --- *\/\r\n    .bento-title {\r\n        font-size: 1rem;\r\n        font-weight: 700;\r\n        color: #0f1c3f;\r\n        line-height: 1.4;\r\n        text-align: left;\r\n    }\r\n\r\n    \/* --- RESPONSIVE --- *\/\r\n    @media (max-width: 768px) {\r\n        .bento-grid { grid-template-columns: 1fr; }\r\n        .bento-card { min-height: 160px; }\r\n    }\r\n<\/style>\r\n<\/head>\r\n<body>\r\n\r\n<div class=\"bento-wrapper\">\r\n\r\n    <div class=\"bento-grid\">\r\n        \r\n        <a href=\"https:\/\/negocios.fiberlux.pe\/wp-content\/uploads\/2026\/01\/RES-000132-2025-CD-OSIPTEL-CONDICIONES-DE-USO.pdf\" class=\"bento-card\">\r\n            <div class=\"bento-icon\">\r\n                <svg viewBox=\"0 0 24 24\"><path d=\"M14,2H6A2,2 0 0,0 4,4V20A2,2 0 0,0 6,22H18A2,2 0 0,0 20,20V8L14,2M18,20H6V4H13V9H18V20M8,12V14H16V12H8M8,16V18H13V16H8Z\"\/><\/svg>\r\n            <\/div>\r\n            <span class=\"bento-title\">Norma de Condiciones de Uso<\/span>\r\n        <\/a>\r\n\r\n        <a href=\"https:\/\/negocios.fiberlux.pe\/wp-content\/uploads\/2025\/12\/RCD-099-2022-CD-OSIPTEL-Reglamento-de-Reclamos.pdf\" class=\"bento-card\">\r\n            <div class=\"bento-icon\">\r\n                <svg viewBox=\"0 0 24 24\"><path d=\"M14,2H6A2,2 0 0,0 4,4V20A2,2 0 0,0 6,22H18A2,2 0 0,0 20,20V8L14,2M18,20H6V4H13V9H18V20M8,12V14H16V12H8M8,16V18H13V16H8Z\"\/><\/svg>\r\n            <\/div>\r\n            <span class=\"bento-title\">Reglamento de Reclamos<\/span>\r\n        <\/a>\r\n\r\n        <a href=\"https:\/\/negocios.fiberlux.pe\/wp-content\/uploads\/2026\/01\/REGLAMENTO-DE-PORTABILIDAD.pdf\" class=\"bento-card\">\r\n            <div class=\"bento-icon\">\r\n                <svg viewBox=\"0 0 24 24\"><path d=\"M14,2H6A2,2 0 0,0 4,4V20A2,2 0 0,0 6,22H18A2,2 0 0,0 20,20V8L14,2M18,20H6V4H13V9H18V20M8,12V14H16V12H8M8,16V18H13V16H8Z\"\/><\/svg>\r\n            <\/div>\r\n            <span class=\"bento-title\">Reglamento de Portabilidad<\/span>\r\n        <\/a>\r\n\r\n    <\/div>\r\n<\/div>\r\n\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-ee4f0dc e-flex e-con-boxed e-con e-parent\" data-id=\"ee4f0dc\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c25a8c4 elementor-widget elementor-widget-html\" data-id=\"c25a8c4\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!DOCTYPE html>\r\n<html lang=\"es\">\r\n<head>\r\n<style>\r\n    \/* --- ESTILOS GENERALES --- *\/\r\n    .bento-wrapper {\r\n        font-family: -apple-system, BlinkMacSystemFont, \"Poppins\", Roboto, Helvetica, Arial, sans-serif;\r\n        max-width: 1200px;\r\n        margin: 0 auto;\r\n        padding: 40px 20px;\r\n    }\r\n\r\n    .bento-header {\r\n        text-align: center;\r\n        color: #0f1c3f;\r\n        font-size: 2rem;\r\n        font-weight: 800;\r\n        margin-bottom: 40px;\r\n    }\r\n\r\n    .bento-grid {\r\n        display: grid;\r\n        grid-template-columns: repeat(4, 1fr); \r\n        gap: 24px;\r\n    }\r\n\r\n    \/* --- TARJETAS (CARD) --- *\/\r\n    .bento-card {\r\n        background-color: #f4e6f1; \/* Fondo rosa suave fijo *\/\r\n        border: 1px solid rgba(155, 39, 118, 0.1);\r\n        border-radius: 16px;\r\n        padding: 24px;\r\n        text-decoration: none;\r\n        \r\n        display: flex;\r\n        flex-direction: column;\r\n        justify-content: space-between;\r\n        align-items: flex-start; \/* Alineado a la izquierda *\/\r\n        \r\n        min-height: 180px;\r\n        transition: transform 0.3s ease, box-shadow 0.3s ease, border-color 0.3s ease;\r\n    }\r\n\r\n    \/* --- ESTADO HOVER (Sencillo y Limpio) --- *\/\r\n    .bento-card:hover {\r\n        transform: translateY(-5px); \/* Peque\u00f1a elevaci\u00f3n *\/\r\n        box-shadow: 0 12px 24px rgba(155, 39, 118, 0.2); \/* Sombra morada *\/\r\n        border-color: #9b2776; \/* El borde se pinta de morado intenso *\/\r\n    }\r\n\r\n    \/* --- ICONO --- *\/\r\n    .bento-icon {\r\n        width: 32px; \r\n        height: 32px;\r\n        margin-bottom: 16px;\r\n    }\r\n    \r\n    .bento-icon svg {\r\n        width: 100%;\r\n        height: 100%;\r\n        fill: #9b2776; \/* Icono siempre morado *\/\r\n    }\r\n\r\n    \/* --- TEXTO --- *\/\r\n    .bento-title {\r\n        font-size: 1rem;\r\n        font-weight: 700;\r\n        color: #0f1c3f;\r\n        line-height: 1.4;\r\n        text-align: left;\r\n    }\r\n\r\n    \/* --- RESPONSIVE --- *\/\r\n    @media (max-width: 768px) {\r\n        .bento-grid { grid-template-columns: 1fr; }\r\n        .bento-card { min-height: 160px; }\r\n    }\r\n<\/style>\r\n<\/head>\r\n<body>\r\n\r\n<div class=\"bento-wrapper\">\r\n    <h2 class=\"bento-header\">Contratos<\/h2>\r\n\r\n    <div class=\"bento-grid\">\r\n        \r\n        <a href=\"https:\/\/negocios.fiberlux.pe\/wp-content\/uploads\/2025\/12\/1.-EMPAQUETADOS_2025_V2.pdf\" class=\"bento-card\">\r\n            <div class=\"bento-icon\">\r\n                <svg viewBox=\"0 0 24 24\"><path d=\"M14,2H6A2,2 0 0,0 4,4V20A2,2 0 0,0 6,22H18A2,2 0 0,0 20,20V8L14,2M18,20H6V4H13V9H18V20M8,12V14H16V12H8M8,16V18H13V16H8Z\"\/><\/svg>\r\n            <\/div>\r\n            <span class=\"bento-title\">Contrato Tipo Servicios Empaquetados<\/span>\r\n        <\/a>\r\n\r\n        <a href=\"https:\/\/negocios.fiberlux.pe\/wp-content\/uploads\/2025\/12\/2.-NEGOCIOS_2025_V2.pdf\" class=\"bento-card\">\r\n            <div class=\"bento-icon\">\r\n                <svg viewBox=\"0 0 24 24\"><path d=\"M14,2H6A2,2 0 0,0 4,4V20A2,2 0 0,0 6,22H18A2,2 0 0,0 20,20V8L14,2M18,20H6V4H13V9H18V20M8,12V14H16V12H8M8,16V18H13V16H8Z\"\/><\/svg>\r\n            <\/div>\r\n            <span class=\"bento-title\">Contrato Fiberlux Negocios<\/span>\r\n        <\/a>\r\n\r\n        <a href=\"https:\/\/negocios.fiberlux.pe\/wp-content\/uploads\/2025\/12\/3.-NEGOCIOS_MESH_2025_V2.pdf\" class=\"bento-card\">\r\n            <div class=\"bento-icon\">\r\n                <svg viewBox=\"0 0 24 24\"><path d=\"M14,2H6A2,2 0 0,0 4,4V20A2,2 0 0,0 6,22H18A2,2 0 0,0 20,20V8L14,2M18,20H6V4H13V9H18V20M8,12V14H16V12H8M8,16V18H13V16H8Z\"\/><\/svg>\r\n            <\/div>\r\n            <span class=\"bento-title\">Contrato Fiberlux Negocios Mesh<\/span>\r\n        <\/a>\r\n\r\n        <a href=\"https:\/\/negocios.fiberlux.pe\/wp-content\/uploads\/2025\/12\/Anexo-1-Solicitud-de-Servicios-IP-FIJA.pdf\" class=\"bento-card\">\r\n            <div class=\"bento-icon\">\r\n                <svg viewBox=\"0 0 24 24\"><path d=\"M14,2H6A2,2 0 0,0 4,4V20A2,2 0 0,0 6,22H18A2,2 0 0,0 20,20V8L14,2M18,20H6V4H13V9H18V20M8,12V14H16V12H8M8,16V18H13V16H8Z\"\/><\/svg>\r\n            <\/div>\r\n            <span class=\"bento-title\">Anexo 1 - Solicitud de Servicios IP FIJA<\/span>\r\n        <\/a>\r\n\r\n        <a href=\"https:\/\/negocios.fiberlux.pe\/wp-content\/uploads\/2025\/12\/Anexo-2-Solicitud-de-Servicios-Telefonia-Fija.pdf\" class=\"bento-card\">\r\n            <div class=\"bento-icon\">\r\n                <svg viewBox=\"0 0 24 24\"><path d=\"M14,2H6A2,2 0 0,0 4,4V20A2,2 0 0,0 6,22H18A2,2 0 0,0 20,20V8L14,2M18,20H6V4H13V9H18V20M8,12V14H16V12H8M8,16V18H13V16H8Z\"\/><\/svg>\r\n            <\/div>\r\n            <span class=\"bento-title\">Anexo 2 - Solicitud de Servicios Telefon\u00eda Fija<\/span>\r\n        <\/a>\r\n\r\n        <a href=\"https:\/\/negocios.fiberlux.pe\/wp-content\/uploads\/2025\/12\/FORMATO-DE-SOLICITUD-DE-PORTABILIDAD.pdf\" class=\"bento-card\">\r\n            <div class=\"bento-icon\">\r\n                <svg viewBox=\"0 0 24 24\"><path d=\"M14,2H6A2,2 0 0,0 4,4V20A2,2 0 0,0 6,22H18A2,2 0 0,0 20,20V8L14,2M18,20H6V4H13V9H18V20M8,12V14H16V12H8M8,16V18H13V16H8Z\"\/><\/svg>\r\n            <\/div>\r\n            <span class=\"bento-title\">Formato de solicitud de Portabilidad<\/span>\r\n            \r\n        <\/a>\r\n    <\/div>\r\n<\/div>\r\n\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Norma de Condiciones de Uso Reglamento de Reclamos Reglamento de Portabilidad Contratos Contrato Tipo Servicios Empaquetados Contrato Fiberlux Negocios Contrato<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-29425","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/negocios.fiberlux.pe\/landings\/contrata-fiberlux-negocios\/wp-json\/wp\/v2\/pages\/29425","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/negocios.fiberlux.pe\/landings\/contrata-fiberlux-negocios\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/negocios.fiberlux.pe\/landings\/contrata-fiberlux-negocios\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/negocios.fiberlux.pe\/landings\/contrata-fiberlux-negocios\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/negocios.fiberlux.pe\/landings\/contrata-fiberlux-negocios\/wp-json\/wp\/v2\/comments?post=29425"}],"version-history":[{"count":37,"href":"https:\/\/negocios.fiberlux.pe\/landings\/contrata-fiberlux-negocios\/wp-json\/wp\/v2\/pages\/29425\/revisions"}],"predecessor-version":[{"id":30373,"href":"https:\/\/negocios.fiberlux.pe\/landings\/contrata-fiberlux-negocios\/wp-json\/wp\/v2\/pages\/29425\/revisions\/30373"}],"wp:attachment":[{"href":"https:\/\/negocios.fiberlux.pe\/landings\/contrata-fiberlux-negocios\/wp-json\/wp\/v2\/media?parent=29425"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}